Description: In the article which centers on adp run login, the author talks about something about ADP CRM and shows you the process to get through a deal. ADP CRM gives you the tools you need to manage leads better and turn them into sales for your automotive dealership.
We’re going to sum up what we’ve learned so far with the ADP CRM, first I’m going to go into CRM, we’re going to show you the process to get through a deal, that’s the biggest thing, we’re trying to get through a deal, as I log in here, we’re going to open this up.
I’m going to show you where to go again, first of all we have the dashboard that comes up, then you see this dashboard, we’re not going to mess with the dashboard because this is going to help you in terms of getting through a deal after you get a customer back into the store.
We’re going to go back to new leads and start there, I have one that’s should be prefilled out, it’s a little different from my other one, let’s go with test filing or how about exampler, we put in exempler, I saved it up under somebody else.
When you go up to new lead, it’ll automatically come up with the four quadrants, first you’re going to put in the phone number, you’re going to ask the customer, I’m going to need a few pieces of information from you to get this quote ready for you.
phone number and their name will be on your green sheet, you wouldn’t have to worry about it because it’s all on your green sheet, you put the zip in, you put the home email in, then you’re going to hit search, when you hit the search, it’s going to bring up a little deal for you to choose the customer.
Hit select new customer after that, this is already done, you don’t see it, but you’ll need to hit search before we move up here, salesman will be selected, you choose your manager, you choose showroom unless it’s an internet lead.
Typically on the web ads it’s going to be one of two things, either web ads or drive by eighty percent of time its web ads, most people see their stuff online, auto trader, mazdoor Nissan site and so forth, road to sale is very important.
You need to say where you are on the transaction and complete it as you go through the transaction, in notes put in always put notes, it is very important, always stick notes in there at the end of any transaction, you’re going to stick your stock number in here, then it should pull up the piece of inventory below.
Then you’re going to ask the customer, Mr. customer we’re going to need your trade information, you head on out, grab the trade information, put the VIN number in there, then hit add, it’ll put the trade information here, all it needs is the VIN, it will populate the rest so that you put the odometer in there 32,000 miles.
You’re going to go through trade and marketplace, we go up here to credit processing and do credit application, it’ll say dealer track, this is already prefilled out, I’m going to hit update, hit yes, then your credit app will be here, you go to required fields only, here’s a rule with the credit app, you want to ask a customer.
I’m going to get some additional information in the way of a credit application to make sure that we can give you an exact quote, move on, don’t even hesitate in continuing the process, you ask them date of birth, you ask them all the information.
I usually do it in that order, the name is already in there, I put the home phone, work phone number, residence time, if it’s less than two years, you always go back up here to all fields and put in the previous, put in the previous address or previous job.
If any of those two are less than two years, you’re going to need to put in previous, make your mortgage payments populated in there, job is full-time, occupation is manager, he works at brick in link, gross salary is 58,000 annually, you work through three to five years.
On the purchased part, populate all these zeros, you don’t need to do anything on those for now, then on the traded vehicle, make sure that it’s populated, it should already be pre-populated but you could throw in truck, that is a completely filled out credit app, then you hit transmit to send it up to the managers desk electronically.
Hit back, then you get a print, when you go to your print, you’re going to hit print forms, then you’re going to choose two things, you’re always looking for something similar to this new or used deal cardial packet, then you need trade appraisal and title followup sheet.
Hit OK and send all to printer, they’re going to send all that stuff to the printer, then display mixed form, hit print and exit it out, it’s printing, it’s going to print the entire deal packet for you, here is where you could run up to the printer, put together your deals, staple the cover sheet, make sure a summary of the deal,.
The buyer’s guide type form is on the top inside the deal, make sure that your green sheet is in the deal, make sure that traded marketplace if you did it is in the deal, then bring it up to your manager, be ready to give the manager an update on everything that’s been going on, doing all this will get you all set CRM to the deal.