Description: This passage is mainly about atmos energy login. In this passage, the writer tells us that Atmos Energy will shut down gas service to thousands of customers ahead of repairs because of an explosion.
The safety of this community and the safety of our customers are of our prime importance and our highest priority, Atmos announces that drastic new steps shouldn’t gas off to thousands of customers in the wake of leaks at a deadly explosion in Northwest Dallas, we’re live from Victory Park. I’m Kara Sewell and I’m Ron Corning.
It is a rare 5:00 a.m. press conference from Atmos and the city of Dallas not to mention County officials as well, here are the big takeaways from that major news event that has wrapped up less than an hour ago, 2,800 homes in Northwest Dallas will have their gas turned off, today service will be shut off for up to three weeks.
Now Atmos is offering assistance to those families, this is in addition to the 300 residents, it has already impacted officials who say that weather plays a major role in a deteriorating system, so this is the affected area, we want you to take a look at that the westbound begins at Webb Chapel, the northern edge is Walnut Hill, the area stretches east to Lake Mont and south all the way to Northwest highway.
We understand that it includes one school and it also includes a doctor’s office on the edge, when you’re looking at that map there are a few businesses as well, but Hannah Davis has been covering this all morning, in fact she’s been out at that neighborhood every day this week, and she’s live with an update.
As you have said I’ve been out here every single day talking to neighbors who say that they’re frustrated with a lack of information, this morning we have got a lot of information from officials at Atmos but also the city about their main message, they’re taking big steps because they say that this is an unprecedent event and they are tying that to weather.
We’ve seen people displaced already starting last Friday staying in hotels all across the city, and this morning we have learned that 2,800 additional homes will be impacted by this, their gas will be shut down and Atmos says that it’s the homeowners or renters whoever lives there, it’s their decision whether they stay with no gas, they stay with family or they can also speak with Atmos about being put up in a hotel.
A lot of the people that we’ve talked to out here have been in hotels, they say that they’re already frustrated for a couple of days, so imagine adding three weeks to that, we have asked a lot of questions this morning, here’s a little bit of what they have to say about this operation, we know we’ve inconvenience but we’re also committed to replacing the entire system.
We will divide this whole area into a number of sections, we will be bringing service back in as quickly as possible but it may take up to three weeks to complete the entire project, we are talking about the process of replacing all the lining in this area, but we also ask them what they will be doing for residents.
There’s a phone number that people in this area can call to talk to them and to find out how they get compensation, if they need to stay in a hotel, we’re going to be tweeting that information and putting it on our website, so you can get that, if you know anybody in this area, give that to them.
But there are also two areas that people here can go to, it’s Bachman rec center and Walnut Hill rec center where I am, they’re going to start taking questions from the public starting at four o’clock today, after that those questions are going to start at seven o’clock to eleven o’clock, that’s tomorrow.
But that gas is going to be shut down starting at noon today, and we also know that crews are going to be going door-to-door to 2800 homes telling them at 8 o’clock that this gas shutdown is about to start, so a lot of information and a lot of changes are impacting so many people here in the city of Dallas.
I don’t want to raise a false alarm here, because earlier I characterize this as a part of this being an evacuation of these homes, so let’s try to clarify this, if we can do, the people who live in the areas affected have to leave their homes for any period of time, while this gas is shut off and the lines are cleared.
Will they be allowed to stay in place? That’s an excellent question Ron and that’s a distinction that we want to make, it’s not an evacuation, instead it’s turning off the gas, so the people that live in these homes get to make the decision.
Do you want to stay in your home where you don’t have hot water, you don’t have heat and you can’t cook? Do you want to stay with family or do you want to stay at a hotel? But they do not have to leave instead, it’s that decision, but think about losing all of that, it is very difficult to live in for a three-week time period.
If there’s any financial expense associated with perhaps getting radiant heat, that’s electric units, and this is the expenses that Atmos is willing to pick up, if people choose to stay in their homes, Ron I have asked them exactly what they’re going to do for these residents, I am pushing Atmos this morning to try to get specifics.
We don’t get too many specifics, all they have said is that you call that phone number, you come to these rec centers and they will help you with any monetary needs, what we’ve seen so far is that they’ve been handing out $100 gift cards every single day to the people who have been displaced, they’ve also been putting some people up in hotels.
Now 2,800 homes have said that they’ll continue the conversation and they will continue to support these people, but they don’t give the specifics, so we’re going to follow up on that, that might vary then it depends on what appliances that you have, you’ll follow up with that thing so much and I think it’s good to make the distinction turning off the gas versus an evacuation perhaps for people who have nothing.
But they may think that it is an evacuation, because they’re not going to be able to live there or they would prefer rather not to live there for three weeks while these tests are being done, and the gas is in the gas lines are being replaced, if you’re waking up at 6:35 and getting the news that by noon today you won’t have gas, and your only option is to leave your home.
It’s going to feel like an evacuation exactly, thanks for the update, there are concerns about how school children might be affected with one school in that area, there is one school in this affected zone, that is Stephen Foster elementary school, they will bring in compressed natural gas to hook up to the existing system there, that’s similar to a propane tank.
You might see at a rural home, News 8’s Chris Audigy is there now with more on how all of this will work, how students might be affected and there could be implications that we haven’t realized as families adjust to this new normal.
It’s an idea that they come up with, they have it in place and then you get to work out all the other kinks and details, we are smack in the middle of that zone where it is going to be D gasifying and we’re also off of Marsh Lane, that’s the main thoroughfare to go straight through, and if you drive down that road now, you’re going to see a lot of orange Road cones, barricades, the crews, the heavy construction digging down deep.
They start this process of shutting down and replacing the distribution system, the kids here will have school at this building though and they’re going to do that, they’re going to bring in some propane gas to power the building, so they will be able to have class here, however you run into some logistical issues.
It is Friday when the explosion happens about a half-mile away, they are able to get the school buses in here quickly and get the kids evacuated to other campuses, but now these kids are going to be in hotels staying with their family, they admit that they’re going to have to figure out a way to get them here through the busing system.
This is definitely going to be a challenge for a few weeks as people are being displaced as well as kids and others are trying to get to and from school, but we’re going to work in concert with the Dallas Independent School District as well as Dallas County and a variety of other agencies to make sure that the supportive is there for our residents.
Probably a few moments ago, I saw the first school bus head out on its route, I’ve also seen a few teachers and administrators show up here this morning as they begin this school day, but as you’ve mentioned the next three weeks is going to be a challenge and it is getting the kids to and from the building, they need a lot to consider here.
Chris thank you very much for leading up to this, let’s go back to the beginning, it is on Friday last Friday that a house explodes on Espanola Drive in Dallas killing a twelve-year-old girl, a school and homes are evacuated after that explosion, so on Sunday 90 apartments are evacuated at the chapel creek apartments, and then on Tuesday Fire Station 43 is evacuated and there have been other home evacuations between those dates too.
Now today there is a viewing and a church service for 12-year-old Linda Lee, she is the little girl killed in that house explosion that starts this investigation, last Friday her family says that anyone who wants to come is welcome, that service is at Park City’s Presbyterian Church at 6 o’clock and they are asking for people to wear white.
So in the wake of this tragedy, we’ve had city officials, Dallas County officials and mostly residents incredibly vocal about complaints about leaking gas and the smell of gas, there are two house fires before that explosion that have not be attributed to any gas leaks.
In fact the NT is handling the investigation into that house explosion, but all of that culminated into today is an unprecedented 5:00 a.m. press conference in announcing that 2,800 homes and most of them are single-family homes that have been affected now.