Description: The website is about centurylink. This is a tutorial to guide you through the process of setting up your modem. The author introduces the equipment you need,how to set up your modem and also some useful tips and things to avoid.
Welcome to CenturyLink high-speed Internet service,we want you to feel comfortable knowing that you can set up your modem,we made this tutorial to guide you through the step-by-step process. We’ll go over the equipment you need,how to set up your modem and also tips and things to avoid,let’s get started.
You need check that you have all the equipment you need,if you purchase or leased your modem from CenturyLink,your kit will include,you need to prepare your CenturyLink modem,its power adapter,a green telephone cord,a yellow Ethernet cable and an installation guide,you also need to turn your computer on and you’re ready to go.
You might receive your modem kit before we’ve turned on your service,you should wait until after 5:00 p.m. on the service due date to set up your modem and activate your service. If you try to set it up earlier,you may have trouble connecting to the internet. When setting up your modem for internet service,you may need to install filters that split the signal between your voice and data services.
You can connect any device including telephones,answering machines,caller ID boxes,satellite TV receivers,TiVo boxes,fax machines,automatic water meters and more to your phone jacks,filters can cause slower internet speeds and even disruptions in service without these device.
You need make sure to either install a filter on every jack or disconnect any non filtered devices. The telephone jack that connects your CenturyLink modem is the only exception as it does not require a filter. If you have a home security system,you can contact us so a technician can install a special filter,additional fees may apply.
Filters are not included in your modem kit,you can purchase them from Centrelink or many local electronics store,the modem itself has a pre filtered phone port on the back where you can connect one phone device until you are able to acquire and install all the filters you will need. The location of your modem affects its performance,you need to pick a place for your modem with good air circulation that won’t get too hot,it must be a place where heat and electronics don’t mix well.
If you plan on using your modem’s wireless capabilities,a high central location gives you a better range of coverage,you’ll get the most out of your wireless modem speed and performance by keeping some distance between it and items such as cordless phones,computer monitors,wireless video cameras and even windows.
You have found the perfect place for your modem,it’s time to power up. First,you need to connect the power cord to the modem and plug it in,the modem automatically turns on when it’s plugged in,you need to wait a couple minutes and the power light will come on once it boots up,let’s move on to connect the cords and cables.
Your kit comes with a green phone cord and a yellow Ethernet cable,you can grab the green phone cord and plug one end into the green port on the back of the modem,the port will be labeled either DSL or line,it’s important not to connect with a green phone cord to the modem port labeled phone. You need to plug the other end into the phone jack on the wall,you should hear it click when you plug it in.
Even if you’re going to use the wireless capabilities of the modem,we recommend you connect the computer directly to the modem for setup. You can plug the cable into any of the yellow ports on your modem,you can plug the other end into the Ethernet port on your computer,the Ethernet port on your computer will look a lot like a phone jack,it’s a little bigger.
Once the ethernet cable is connected correctly,the lights on the computer’s Ethernet port will light up. Now it’s a good idea to double-check your modem is set up correctly,the modem is plugged in and has power,the green phone cord is connected from the wall phone jack to the modem port with no filter,the yellow Ethernet cable from the modem to the computer.
On your modem,the power light is solid green,the DSL light is also solid green,the internet light is either solid or blinking green and the ethernet port number light that you’re connected to is solid or blinking green.
If the lights on your modem don’t match up with this,you can double check your connections and give it a couple of minutes,if they still don’t match,you can contact CenturyLink internet technical support at CenturyLink.com/chat. You can always get internet support at CenturyLink.com/help on your mobile device and home computer.
Thanks for choosing CenturyLink,you are able to surf the internet in no time,don’t forget to download the CenturyLink my account application where you can receive support,pay your bills and even perform service management all in one location.