To begin a new transaction, select my health plans from the work flows menu on the navinet toolbar. And then click a health plan name on the plan central screen, you can select a transaction on the planned work flows menu.com. NaviNet transactions include eligibility and benefits inquires and claim status inquiries, any transaction you have access to the health plan will appear on the work flows menu.
We’ll click eligibility and benefits for most navigate transactions. You are taken to a search screen for an eligibility and benefits inquiry, the patient search screen appears. This is the standard patient search screen, but you might see different search fields, depending on the health plans configurations.
We’ll search by member ID, the date of service, field contains, the date today, by default. But you can select a different date from the pop-up calendar, when you have finished entering search criteria, click search. If your search returns more than one result, a search results screen appears from here.
You can either click back to patient search on the way finder to modify your search, or click a result. Clicking a result link takes you to a details screen. In this example, we are taken to the eligibility and benefits details screen, where we can view member eligibility status and benefits information.
When you finish with the transaction, you can use the way finder to navigate back to the plan central page. Use the work flows menu to navinet to a different plan central page or click the navinet logo to return home.