Description: The following article is mainly focusing on telling us some information about ADP self service portal and Browser Internet Explorer which is the Explorer edge.
Browser Internet Explorer apparently is the Explorer edge. When you log in, if you’ve never logged in and you’d have to register your lunge. You logged in, you should see on the top blue navigation bar and the four items.
If you don’t have direct reports for your team to approve, you should see home and it has generic company information to be populated. You should see resources and this is where we’re going to be able to upload the handbooks, and any other pertinent company-wide information to share. You should see a tab for myself, in addition to your pay statement, you will see personal information.
So if you want to update your address, you can do that. Since we don’t enroll benefit and ADP, this dependent beneficiary is nice to have, but it’s not going to be linked to ADP, in any way that effect benefit administration and I don’t know what that talent profile is. And the pay tab is for your pay statement and tax withholding, if you want to, you can also update your direct deposit and all of this is directly linked to ABC and it affects your table take a lot processing on.
This is Robin, can I interrupt a little bit? I think there’s no confusion, so there are two things I want to say: one is when you log into ADP, if you don’t see the graphs, you’re in the wrong ADP account, the older one, that’s one thing. But I think there’s confusion as to what we’re supposed to do in benefits, and what the use of benefits are versus the ADP.
So I think that will help people have the context, so it gives you a self-service portal for everything employee related – paid time off administration, it used to be that we could do all of that pay time off and all of your self service employee data that you can manage on benefit that continues to be the case, except we have migrated pay time off back to ADT and I’ll go over the reason why in a bit.
So for Xenophon, you continue to be able to go to benefits to see your personal profile data, to see your role asset enrollment. If you have a change qualifying life events that impact your benefit or your dependents benefit instead of sending me an email. You have the power and information to be able to go to your benefits portal, as you have been to view your benefits to make changes your benefit, you can update your personal information, your direct deposit that continues to be the case.
ADP provides you with another venue for you to do that, and if we have termination of employment or we have temporary leave of absence that impact your benefit, benefit is also the platforms that help us administer any employment related health our continuation of health benefit events and that communication still comes from benefit. And benefit is also the platform for you to manage any Cobra post employment enrollment.
If we have new hires, our new hires are automated and have their onboarding managed online via zeniff it. And then managers will be able to go in and have visibility to their team and that continues to be the case.
The only thing that changes we are now migrating pay time off back to ADP and I get the trigger event for it is that benefit change their CEO and along with that, they change their business strategy and for some of the services that their clients were using. They require a contract and the only thing that would impact is to pay time off, and the contract we would have to sign up for is for 18 months.
Now the relationship we have with benefit is relatively new, we are still evaluating them to make sure that they continue to be effective, representing us as a benefits broker, so the last renewal that was pretty good in terms of the rates that we experienced, there was some technical bumps, but we’ve learned and we’ve moved beyond that I am looking ahead to our next open enrollment and I want to make sure that we have all the flexibility to be able to consider other options should benefit return: an unfavorable quote for our renewal.
So tying us into a contract for 18 months with benefit would prevent us from exploring other options. If the renewal is not favorable, I didn’t think that would be good business decision for us and coincidentally at the same time, because a competition and I was evaluating our current services with ADP to make sure that we’re not duplicating a lot of the functionality.
We currently have in benefit with ADP, because within ADP, we are paying a fee for everything that we are currently utilizing the pressure of competition, causing ADP to make available to us some other added features free of charge in pay time, off-tracking is one of those. So looking at the constraint of having to be high contractually to benefit with limited flexibility to adjust at the end of the year versus the little inconvenience for you and the organization as a whole to migrate 8k time off that to ADT to give us the flexibility at the end of the year.
Should we need it? I think it was a good trade-off, so that’s the reason why you’re there. We are now moving paid time off back to ADP, that little items around how we can use it, so we can get our vacations approved. So if you are utilizing, you’re able to get in utilizing the link to the most recent upgraded version of ATP.
Then you should be able to see for option on the top navigation bar. You should watch your shows. If you don’t see those, please send me an email so that I can respond with the right link for you to sign in, to give you these options. You can do it now, because I can email you.
Let’s assume that you have the right link, you’re able to register and login, you would go to pay. You would select request time off. And once you’re in the landing page is the current month calendar, the red, the purple is the day. it says the day that you’re on the most current date.
I’d like to request to leave, I click on the request time off and then ask me for what is the start day and what’s the ending date is that self-explanatory,, or if you want me to go over how you enter, does anyone have question about the starting and ending day, what if it’s only a few hours within the same day like half a day?
I enter May 8, and May 8 then number 2, give me the option to select the type of time off, and this will be applicable to the employment type that I have with up Tara. So if you are a top, you would only be able to see sick, and if you are a regular full-time employee, you’d be able to see sick and vacation.
And you want vacation or sick, and here is where under the amount, you can enter the hours that work. Are we limiting that to four-hour increments people can’t take less than half a day off. I limited that on benefit, but I didn’t on ADP, so you can take it one or two hours off.
I didn’t think that was something we had exempt employees. As long as we’re not tracking them hourly, they can elect to take time off in hourly increments. We can’t do, if they are exempt and they’re taking leave without pay. and if they work any hour during the day and then taking the rest. I’d leave without pay, then we have to pay them for the full day.
But if they have leave to take, they can designate the hourly type of leave. they want to take in lieu of the leave without pay and that would be fine So you can choose to add a comment for your supervisor or not, you can request your supervisor to respond to your request by a certain date or leave it blank. that will be fine. And you hit submit, over here on the right-hand side, you’ll see your current balance stick and vacation.
There is time to be approved by for managers, and I am still looking into that. But in the meantime, if you would like to know, if you have time to approve as managers, you can log into your portal either on the phone, using the mobile app or the desktop. And there is the envelope, that’s the message center. And if you click on it, it will tell you if you have messages for you to respawn.
I have lots of messages that are payroll related, so I don’t want to click on it, but it will allow you to see the pending requests. And you can approve on your desktop or on the mobile app, but lon isn’t that supposed to be forwarded to our regular email, but that’s not working.
We’re trying to get ADP to change the naming convention so that when the email comes over, it’s not captured in an urn is the security firewall thing that we have here at apt era. So they’re trying to figure out how they can do that from, but from the back end, you’ll have to look forward it’s being filtered and captured by our firewall security process. It will never be placed into the conference.
I think what most of my team and I were experiencing, we were able to get into the site, where it’s your pay stub information so far. I haven’t been able to find or get into this page that we’re looking at, so I’m going to work on that against afternoon and leave it to my team to confirm that is what they’re still experiencing or not. I appreciate that when we end the call, I’m going to reach out to you via email and send you the link so that you can share with your team.
And if it changes any, I want to reassure all the managers who have approving authority for pay time off that some of you when logging in for the first time to ADP have told me that, either their access has been suspended or they’re not active in some way.
Because of that, I’ve gone into ADP and managed all the access so that all the managers with approving authorities are active and the ones that were inactive. I reinstated and I also trigger an invitation with the new registration code for you to be able to register. And if you’re still having issues, reach out to me and we’ll work on it together.
Another question we have a lot of project employees who had to go in, and if they were taking time off, even though they were not in vacation. they put in time off request, how do we address that for people to appease who are taking time off living forward. So we have the option, in which I’ve already engaged with ADP to add leave without pay as an option for employee.
It’s not our t.o.p reven, but some of our employees who are full-time regular taking leave a short term disability lead. And when the benefits runs out, and they continue on leave exceeding their benefit a cool. They end up on leave without pay, so we need to have that and that will become available.
In the meantime, the method for us to capture that data for me to administer payroll continue to be effort tracker, the system that you enter your work hours by project and then Chris generate a report before each payroll processing. And he sends that information to me, which is tremendously helpful and I am able to use that information to process payroll accordingly. So until the leave without pay option is available on ADP, we’re going to continue to utilize the report from effort tracker.
Those of us who have request pending, it’s up to our managers to log in. So if you could prompt my boss to use ATP, that would be helpful. On behalf of all managers. if you need me to as the company’s administrator, I can go in and approve time off on your behalf, and I’m happy to reach out to your manager Robin and prompt him.
But I could also as the administer administrator approved your leave request. We’re having an employee having issues, they can ask you to go in and help with the approval, Peg’s out issues, because their manager said no. But issues technical is time off, but long could you prove it.
I think we’ll be fine to share with your challenges with this new system, thus I can continue to work on getting solutions for any other questions or concern comments about how do you log out of the site. I believe you go to the box with the arrow, then you can log out.
It’s a new universal icon that they’re pushing up on everybody and not telling them way. I understand averse or I didn’t a couple off the old, anybody else has any question and I want thanks for walking through this. I think it’ll help, it sounds like the biggest challenges for people getting in at all. When I first got in, though I didn’t have access to the Highlander, even once I got into the right thing, so it’s fallen into place for me I was checking.
It’s a some one on benefits, that’s helpful information, this one is being used, so it hasn’t been ported yet. That’s why it’s duplicated, it’s not going to cause any issues, the person who shared the vacation plan that straddles two months. I remember that requires, I don’t remember who and I can tell you not to worry. I am reviewing the day, I import over for the month of May.
I’m happy that wasn’t in the other email. There is an upgraded version until I talked to Robin, and she said no. I use that, I don’t see what you see and I had to figure out why it was that. Robin was always experiencing issues and I figure it out, because the link, she took me to an older version of ADP, which is still active.
Can you reply all to everybody in this meeting invite with the correct URL lon? Chris sent it out to people who were on their computer, but we’ve got a bunch of people in the conference room. But if you can reply all with the correct URL that would be helpful will do, I’ll do that as soon as I’m we get off.
Thank you, we had a lot evidence. If there’s anything else we need, was the company code or whatever register. I’m happy to send that when I reply all.