Description: In this article, we can first go over the content about two mandatory reports, then we can find some details about the citibank government travel charge card, manager duties and responsibilities at the company or detachment level.
Information has been submitted, message screen appears to confirm that the scheduling has been completed, the next slides will review the mandatory reports that need to be run every month.
The first mandatory report is the account activity text report, this report monitors activity for a specified billing cycle, it is used to prevent abuse by spot checking transactions report, any illegal activity to the chain of command.
The second report is the account listing report and lists the demographics of card holders under the hierarchy, this report ensures that the correct information is on file with Citibank, notify Citibank of any Corrections, card managers should ensure that card holders no longer assigned to their organization are transferred appropriately or the account is closed the delinquency report hierarchy identifies delinquent accounts and list them by 30 60 or 90 days past due, use this report to aggressively work all delinquencies and notify individuals in writing based on the guidelines of 37 1 chapter 7 through 11 paragraph.
This timeline shows the actions taken when an account is past due an account becomes delinquent on the 31st day, after the charges were incurred after 60 days past due, Citibank will suspend all charge privileges for the account, after 120 days past due, the card holders pay can be garnished by DFS to repay the debt a delinquent account that is over 210 days overdue can affect a card holders credit rating.
This timeline can be found in the 80 737 one in Chapter seven, the next few slides will review the GTCC delinquency tasker, the monthly GTCC delinquency tasker will be sent down from the battalion at the company and detachment level card managers need to research the delinquent accounts listed and using the drop-down box on the spreadsheet update the comments with the status of either paid payment plans salary offset.
No payment plan keep in mind that there is a drop box on this spreadsheet, because these are the only authorized answers to the remarks column, this slide shows the additional remarks column and what information is appropriate for this column.
Appropriate remarks are actions taken that result in a positive resolution and the date of the action examples of unacceptable remarks are no changes, cardholder notified these remarks are not acceptable, because they do not take action to rectify the delinquency after the delinquency report has been researched.
All the comments updated card managers must print the report, write their name, sign and date it digital signatures are not accepted on this document, as they become corrupted, when the report is compiled.
Once the delinquency report is signed, it will be scanned and emailed to the battalion in dot PDF format along with the updated excel file the battalion, then compiles the reports and sends it to the brigade company and detachment card managers need to maintain a hard copy of the signed delinquency report for six years and three months in order to comply with audit readiness.
Next, we will review the possible disciplinary actions for soldiers that abuse the GTCC program card managers are not responsible for counseling card holders, but must ensure that the counseling is conducted by providing the Jag approved counseling forms to the commander.
According to the following schedule at 30 days, notify the cardholder and immediate supervisor and the commander at 60 days, notify the battalion commander at 90 days, notify the brigade commander responsibility for GTCC, counseling may be delegated to the first sergeant.
Card managers must maintain a copy of each counseling form and forward to the battalion or Brigade card manager if necessary failure by commanders and card managers to enforce GTCC policy could result in reprimands or formal written counseling referred evaluations, suspensions or removals failure by card holders to properly use and pay their GTCC could result in reprimands or written counseling referred evaluations suspensions or removals bar to reenlistment suspension of security clearance administrative reductions and separations.
The card manager should keep the following two points in mind for any disciplinary action, whenever the card holders chain of command is notified of a delinquency, the cardholder must also be notified. Card managers must notify Citibank of all suspension and cancellation actions initiated by the chain of command.
I’m Sarah speed erson from the 807 Medical Command g8, this video will cover the government travel charge card manager duties and responsibilities at the company or detachment level, during this presentation, we will cover references definitions card manager training requirements, card manager structure responsibilities, the battle rhythm reports, the GTCC delinquency tasker and possible disciplinary actions.
The references for this presentation are the travel and transportation Reform Act the TTR which mandates the use of the travel card for all official business travel DoD fmr vol 9 chapter 3 GTCC policy 090 9001 and 807 mcds 37 1 chapter 7.
The card manager is the program manager for the GTCC program within the unit, the card manager follows the GTCC battle rhythm serves as the subject matter expert on the GTCC and disseminates and enforces policies and procedures training requirements for card managers.
Once the commander appoints a card manager in writing and sends the memo and all training certificates to the AO 7th g8 the 807, the g8 accepts the appointment grants permissions and keeps a hard copy on file the following slides lists the card managers major responsibilities.
It is the travel card managers’ responsibility to keep the commander and Citibank informed of the state of the program any delinquencies significant problems and issues as soon as possible a point of contact roster for DTS and card managers are to be maintained and posted in common areas for the card holders to use.
This roster should include nde a’s ODT a’s AOS and arrows in and out of processing, the existing accounts must be completed within 30 days of the card holders arrival or departure to the unit, it is the card managers’ responsibility to submit the appropriate paperwork to Citibank to apply for new accounts.
This is accomplished by running mandatory reports, the 12th of the month and researching and completing the GTCC delinquency tasker, that is sent out on the 15th of the month by the 80 7th g8, we will cover delinquency counseling management later in this presentation.
The GTCC battle rhythm was developed to assist card managers in completing their monthly requirements one week prior to battle assembly, card managers should compare delinquency report hierarchy to the GTCC delinquency tasker and identify soldiers requiring counseling.
The counseling statements must be prepared in a Jag approved form for the commander to complete on each BTW, a Travelcard manager will deliver a package to the commander and the first is with all the counseling statements to be completed, the card manager should also follow up with the unit commander to collect the completed counseling statements at the end of each BTA one month prior to unit 80.
The card manager should scrub the 80 battle roster to schedule GTCC activations at no more than four days prior to the unit 80 start date and GTCC deactivations for no later than three days, after the unit 80 and date one week prior to unit 80 card managers should reese krub the 80 battle roster for new additions or deletions card managers must ensure accurate scheduling of GTCC activations and deactivations adding any new listed soldiers and canceling any drop offs on the twelfth of every month.
Card managers should run the account activity text report, the account listing report and the delinquency report hierarchy on the fifteenth of every month, the current month’s GTCC delinquency Tasker is published in alas by the 80 seventh.
The 15th of every month is also the due date for the prior months GTCC delinquency Tasker which should be uploaded in eel ass, next, we will walk through on how to activate and deactivate a GTCC account on the citibank website after logging into the city bank commercial cards page.
Click on web tools on the left side of the screen, next click on city direct card management system CCMS, select your hierarchy level, click on card management, account management and then modify account.