Description: This is a demonstration of Lawson analytics for equipment service management and rental for es M&R which teaches you how to use the basic functions to know your business better.
This is a demonstration of Lawson analytics for equipment service management and rental for es M&R.
An industry specific version of Lawson analytics offers content and features which are specifically designed around the needs of organizations that sell service and rent heavy equipment. Lawson analytics for es M&R can help you better utilize resources and get greater value from the information within your organization, it can help you monitor progress against business goals, identify problems and opportunities along the way.
Ultimately, it’s about making more timely and informed decisions for your business, Lawson analytics for es M&R can help you answer many of the key business questions you face every day. If you want to know how much it costs to service each piece of equipment in your fleet, with the Lawson system, this screen shows you some of the basic information about actual costs incurred by type of cost, whether it’s material labor or even subcontract costs.
Here you can see costs for an individual order, but to analyze this information across the entire organization, equipment groups or even different equipment models, you can switch to our analytics view powered by Lawson business intelligence. Views are presented in simple clear dashboards of information, predefined scorecards, highlight things like contract profitability, equipment analysis and rental utilization.
So to find out how much it really costs to service, each piece or type of equipment, you will turn to the equipment actual costs scorecard where you can see a full breakdown of material costs, material overhead, labor set-up time, a subtotal of labor costs subcontract costs and a grand total for service costs drilling down into the data.
We can get a breakdown of service costs by equipment group, with this information, you are better equipped to analyze service costs of different types of equipment and you can identify trends or exceptions that need further investigation, it could even help identify reliability issues with equipment drilling down further.
A specific wheel loader model C 9 50 G shows a high amount of service costs material, which comes in at 240 thousand and 67,000 for labor, that’s a high parts to labor ratio which may indicate reliability issues.
This system will allow you to drill down further to unique serial numbers for individual pieces of equipment or you can find more information in the predefined equipment reliability scorecard for this specific model.
What if you want to know whether service costs were higher or lower than expected, you can go to the equipment costs variances scorecard, comparing planned and expected service costs against actual reported costs. We can narrow this search by filtering, by maintenance type whether it’s preventative work or unplanned breakdowns, a specific piece or group of equipment such as the c9 50 g wheel loader that we just looked at or even a specific cost center, to see if any parts of our service organization are underperforming in a simple way.
There’s information that may be cause for concern, we see variances for all service in the row of red boxes, the amber color shows no costs have been incurred and green tells us that service performance has been better for some equipment groups. This data may help you reward these service techs.
Now look at the total cost column, some equipment groups, wheel loaders in particular don’t fare so well, color coding makes it easier to focus in on problem areas. You can simplify this view by selecting to keep total cost information in the view. We can add charted information to the top of this scorecard by right-clicking on the grid and using the menu path as shown. The default view is a simple bar chart but it can also be displayed as a line chart or pie chart. The large blue bar shows us all service costs. The largest remaining white bar is the most problematic equipment group in terms of cost variances.
To help us improve profit margins and reliability, we can feed information back to the manufacturer information, which can help you determine if you should drop this line entirely or plan for higher service costs.
In summary, analytics for es M&R are consisted of predefined content for five main industry focused process areas, it also includes business measurement models to bring the right information together and it provides a number of scorecards to get the right information to the right person. Lawson analytics for es M&R gives you meaningful business value faster because you’ll know your business better.