Description: This article is about macy’s credit card login. Macy’s Customer representative lied to the author about having a product available for her to re-order. Macy’s offers a variety of ways to maximize your money while shopping this holiday season.
Thank you for calling Macy’s, your call is recorded for quality assurance, by the phone number you’re calling from I see that you have a shipment on the way, to check your order status press one, to place an order or get product information press 2, for help with an order you’ve already placed press 3. For something else press 4.
To make changes to an order press 1, to check order status or report a problem press 2, to return merchandise press 3, to read if you have your order number press 1, if not press 2, please enter your phone number used to place your order.
We found an order placed on May 8th, for details on this order press 1, to report a problem with your order press 2, you may be randomly selected to participate in a brief customer satisfaction survey at the end of this call, if you are selected, would you like to participate in the survey? Press 1 for yes.
Your call is being transferred, please hold for the next available agent, thank you for calling me, this is Anthony, how can I help you? let me check it for you, Jimmy asked for your first Engel last night, how about your email address?
According to this the item was being canceled last the 8th of May, that’s three days ago, that is for the diamond oval hoop earrings under shifter, hold on, let me check, only that item was being canceled, do you have any more questions about this?
Because this item has already been captured by that time when you called in, unfortunately the item is no longer available regarding with their system, we don’t have a little check-in here in our system, I don’t have the access for the item.
I will be checking if it is available within the area, unfortunately we don’t have it within your area, only the store can do that regarding with this one, they can ship this item from another store, but you already cancelled that item when we called in.
I didn’t get that question, unfortunately we don’t have it now, I cannot access the inventory which store has but if you want it and you have time, you can contact the store, indeed I was trying to check it on these stores but we don’t have that access regarding this one, only the store has it.