Description: This is a tutorial on mychart login, which shows you how to login to my chart patient portal for the first time. MyChart can help you take control of your health with free, personalized and secure online access to health care professionals.
To login to my chart patient portal for the first time you will need access to the welcome email from my chart at citizens memorial.com, you should have received this email if you previously used the patient portal or recently visited one of our clinics and provided an email address.
Click on the link in the email to start the first time login process, this will open the my chart patient portal in your browser, copy the logon ID from your email to the logon ID field in your browser, to do this highlight or select the logon ID and hit ctrl C on your keyboard or right-click with your mouse and choose copy.
In your browser click in the logon ID field, then use control V or right-click your mouse and choose paste to paste your one-time logon ID into the logon ID field on the portal webpage, you will now need to copy and paste the one-time password from your email to the portal web page.
Copy your one-time password from the email, click in the password field on the portal web page and use control-v or right click and choose paste to enter your one-time password, you can also manually type in both of these fields, the fields are case sensitive.
Click the sign in button, now you will enter a new logon ID, password and create two security questions and answers, click in the new user login ID field, enter your preferred logon ID, please note that logon IDs must be between 6 and 12 characters.
Copy your one-time password from the email, click in the one-time use password field on the portal web page, paste your one-time password into the one-time password field, click on the new password field and enter your preferred password, please note that your password must be between 4 and 12 characters.
Click in the confirm new password field and enter your preferred password again, you’ll receive a notification if the passwords do not match, if this is the case, please retype your password in both fields, use the drop down menu to choose your first security question, click in the first security question answer field and type in the answer to your first security question.
Click in the second security question answer field and type in the answer to your second security question, click in the second security question answer field and type in the answer to your second security question, click on the submit button, you will now need to log off and log on to the portal with your new logon ID and password.
Click the log off button, click on the word here to log on, click on a logon ID field and enter your logon ID, click in the password field and enter your password, click on the Sign In button, you will need to read the terms and conditions to complete the first time login process.
Use your scroll bar to see all of the text in the terms and conditions, click accept to accept the terms and conditions and start using the my chart patient portal, you have now successfully completed the first time log on.