Description: The topic of the article centers on myuhc login, in which the author is going to be showing you what myuhc.com is and how to access myuhc.com. This website is a user access portal for individuals who have elected medical benefits.
My name is Joshua Sanchez, I am the benefits analyst with one own group, today I am going to be giving you a passage on how to access my UHC.com, what is my UHC.com? This website is a user access portal for individuals who have elected medical benefits with our company.
The first thing that you need to know is how to access the website, to get to this website you will go to your browser and type in www.myuhc.com as shown here, at that point you will be registering as a new user to this site unless you’ve already registered.
The first thing that we’re going to discuss is how to register, you’ll click register, then the first page will require you to fill out some personal information to set up your login, first thing you’ll do is to fill out your first and last name along with your date of birth.
Then it’s going to ask you for two pieces of information concerning your actual user information with UHC, they are your member ID number and the group number, these can be found on your member ID card that you were mailed, if you have not been mailed or received your member ID, please contact me, I can get you this information as well.
Where are your member ID number and group number?Although it’s blacked out, your member ID is listed here on the upper left-hand corner with the group number listed in the upper right hand corner, that’s the information that you’re going to put in here, then you can click next step.
You’re going to create a username and password, definitely read through the guidelines for what’s required in the username and the same thing with the password, once you’ve completed both of these steps, it doesn’t require you to change the information, they properly matches.
You can also use your email address for the user name, that might be a better option because it’ll be easier to remember, it is less likely that two people have that username, click next step, this is where you’re going to create your secure login information.
You’ll enter your primary email address, you’re going to confirm that email address, then you have the option put in an alternate email address which isn’t required, it’s going to ask you for your home phone number, work and mobile, all these are optional.
What is not optional is the security questions, you’ll have a drop-down box that allows you to select from multiple options, pick the options that you feel would be easiest for you to remember but still secure, then answer them with whatever your answers are.
Next thing it will ask is whether this is a recognized device or not, what this means is that if you’re accessing this site from your personal computer or your phone, you can definitely click this is a private device, what that will mean is that it won’t always ask you the security questions.
But if you are using the computer in the store to access the site, I would definitely recommend selecting no, you have that added layer security, the final two things are that I wish to receive marketing and promotional information, it is completely optional whether you select this to check this one or not.
But you need to check that I have reviewed and understood the website policies, you’ll click Submit, then this is a confirmation page, dated media registration is complete, from here you can access your account, this is what my UHC will look like once you’ve logged in.
We will only have medical insurance through my USC, we have a different provider for the dental information, if you are eligible for it, this information will not be here, the only thing that you’ll see is this, looking at the top you have home claims and accounts, positions and facilities, pharmacies and prescription, benefit and coverage, personal health record in health and wellness.
We will get into a later webinar but the first thing I want to get into is how to find a network doctor, if you click on this find a doctor, what this will bring you to is something the state’s virtual visits search for network providers, this information will not be here, it’s very probable that this virtual visits will not be here either.
You’re going to click on find a provider, if you’re trying to find a primary care physician, you’re going to go here, you’re going to click people, it comes up with a bunch of different options on specialty care, primary care and virtual visits.
Select on the primary care, what you can do is to become a little bit more detailed such as lifting the zip code, you can identify how far out you want to extend your search for for individuals who are in network, you also have the option to select by gender, language of the physician, new patient status, specialty if they have any such as family practice or pediatrics or surgeon and hospital affiliation.
If they’re affiliated with a hospital in the area, they will be listed here, what this is showing you is that all the primary care physicians in your area are in network providers for UHC, the reason why this is important is that there is a difference in the overall cost to you if you’re using no provider versus an out-of-network provider.
There’s definitely an advantage to finding in-network providers before you go to the doctor, what we’re going to do is that we go back and click back again, let’s say you already have a primary care physician and you want to see if they are part of the end network provider group for UHC to verify whether or not the doctor that you’re using already is in network.
Because if they aren’t well, maybe you want to stay with them, because you feel comfortable, but maybe at the same time you want to switch to a different provider so that you’re getting the best advantage, you would simply type in the individual’s name here, Joe Smith, then click search.
Apparently it didn’t like my name, so it came up with flu vaccines instead, but that’s a tool you can use to search for individuals, if you’re looking for clinical hospital in your area, you would search by place, it is the same thing with testing and imaging or services such as office visits tests.
That’s how you would find in network providers, that’s a great tool to be using to make sure that you’re getting the best benefits from the insurance, the next thing that we’re going to look at is claims and accounts, what this shows you is how much of your deductible you used, how much of your out-of-pocket maximum you’ve used.
As you can see this individual has a spouse and a child, it’s showing that they themselves has used ninety dollars of their thousand-dollar deductible, they use ninety dollars total out-of-pocket maximum, you can see the same thing for the spouse and the child.
You can look down here and see the overall family portion of the deductible used as same thing with the out-of-pocket maximum, the next thing that you can do on this page is to look at the claim summary, anytime you’ve been to a doctor, they will issue a claim.
The insurance will pay a portion of it, then you may get a bill as well, this is showing you who’s gone to the doctor or some service, the spouse has gone to visit John which is probably a primary care physician, it will list the date that it occurred, the amount billed, it will list how much the individual member you are responsible for.
You can also select claim payments, but these will be mailed to you so that you get an actual bill in the mail, you would contact the insurance company about paying or contact the provider about paying your portion, there’s also some other information here.
These aren’t services that are provided, the key ones that you want to understand are the account balance and the claim summary, we’re going to go back to the homepage, if you’ve lost your ID card, you need a new ID card because you don’t know the information off your head.
If you’re caught or going to the doctor, you want to make sure you have your ID card, you can come over here in the print ID card, you can either decide to print one which will be a paper document similar to this, if I expand this out, it will be something similar to this for your paper ID card or you can have them mailed out to you which would mean that you would get the actual ID card in the mail.
One thing that you want to make sure of is that your address is up to date, because if they are not mailing out the new ID card, it’s going to be sent back, you need to change your address, if you click change your address, it’ll tell you here that you need to contact your benefits administrator about doing this.
If you need to change your address, what you’d want to do is to contact me directly, I will let you know how we can go about changing your address, let’s go back to the homepage one last time,you can also come in here and manage your prescriptions.
In home delivery, we’re going to click no thanks for now, close out of that, this will show any prescriptions that you have, I’ll show you how many times you have to refill them, those are prescriptions, you should also be able to come in here and price out the drug.
You were given a prescription of vicodin, you could type that in here and see if it comes up with other options that are cheaper options like tylenol, there’s one other thing that you can cover, if you go into plan details, all of these options are documents that will let you know some information about an overview of the plan.
If you select preventive care, one hundred percent of eligible expense is not subject to the deductible, what this means is that if you are doing a preventive care visit, the entire cost is covered by the deductible, click back, you can go into each one of these, it’ll give you a detailed understanding of the information.
This has been an overview of the generalized use of my UHC.com and the benefit, I like to summarize that this is a great way to keep track of what portion of your deductible you’ve used as well as what portion of your out-of-pocket maximum you’ve used.
It’s a great way to find in-network providers so that you can get the best overall coverage level from my UHC, it’s also a way for you to access some information about the overall plan and obtain replacement ID cards if you have lost them, this has been an overview of my UHC.com, I hope that it’s been extremely helpful, if you have any questions, feel free to contact me directly, thank you.