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I’m associate vice president of imaging and document solutions at IDC, we’re seeing a growth in the mobile workforce in Europe, driving the adoption of cloud solutions and there’s a couple of trends going on here.
The first is the change in workforce, by that we mean those who work for more than one application and also part-time workers, this trend has been developing for a while and we see that continuing out beyond 2018, at the same time there’s another trend for bring your own device policies.
When we talk to companies in Europe, over eighty percent of them are either evaluating implementing or have implemented a BYOD policy and this is changing the nature of the IT infrastructure from a PC centric model to one with much more devices, such as phones tablets etc, and in turn this is being reflected in the eye to spend, so when we speak to companies again, we find 25% of them now think cloud first, if they’re replacing IT or investing in new IT, they want a cloud.
If you expand that out to a hybrid solution where it’s an on-premise solution with a cloud component that adds another sixty six percent so that’s over ninety percent of companies now are looking to buy some form of cloud solution, and this has been reflected in the IT spend.
If you take cloud in all its forms, it currently accounts for about sixty five percent of the IT budget, but companies think this is going to expand by another five percent in the next two years and then continue to expand beyond that, so what they are actually using the cloud for is mobile print.
Now we’ve moved away from a print centric model, it’s much harder to get a new user set up, they won’t be necessarily based in one location, they don’t have a PC to put the print driver under, there’s more issues, so a simple solution to get everybody printing easily from the range of devices they have is one of the top requirements.
From an imaging point of view, the next one is the ability to upload documents and archive them, there’s no longer that central document archive of physical filing that doesn’t work. When everybody’s moving about, there’s a need to digitize everything and we saw that happening through the device.
The third component is once you’ve got the documents there, you’ve got to allow people to be able to work with them, so there’s a real need for collaboration tools in order to make that happen, it’s not all plain sailing, though security is a concern.
About fifty two percent of the companies worries the data stored and also levels of encryption passwords etc, so that’s an important consideration and we’ve seen imaging vendors take these things into account with the devices that they’re producing.
So we’re seeing a lot more smart interface on devices interacting directly with the imaging device to get your documents into the client and those workflows, and the user interface panel is becoming much more tablet like. So it is more comfortable for users to use, and it is much easier to add more complex data to get it directly in the workflow instead of scanning to themselves and doing that from PC.
In summary, one of the main reasons why they go to a cloud solution is that there’s a different pricing model, paper use, monthly payment and there are also free solutions for security concern, you need to be able to explain the level of encryption where the data and passwords are stored, you need to have the applications that they look for at the device in terms of the collaboration archiving and workflows which could be a dedicated product or it could be connectivity into the existing cloud solutions that they use.