Description: The article is about reliant energy login. The author shows how to read the fine print for these hidden fees to make sure that you know what you are paying for in your bill. The author gives a free bill analysis to give us a true apples-to-apples fair comparison.
I want to put together a quick review from a bill that we get from a new consultant. He sent us this bill, it was his bill, it was a Reliant Bill. I want to put together a review to show why it’s important to read the fine print, I am going to show you how to dig down and look at some of those hidden fees.
I’ll show you something. I’ll show you the bill. It was a PDF, I have to show it on screen. This is the actual bill that he sent. I blocked off the important information on the bill. I’m going to zoom in and look at the hidden fee that he had on his reliant bill.
Customer care representatives are also ready to help you 24 hours a day for a flat fee of $5.95 per call. That is insane. They care so much about their customers that they’re going to charge you five dollars and ninety five cents to call customer support, that’s crazy.
I always make sure that all of my customers have my cell phone number so they can call me or text me anytime with any questions they have about their bill. If we need to call in customer support, we can do that but they can always come to me with questions first. That’s a quick example of why to look for that fine print in your bills.
Many people don’t know how to look for these things, that’s why we always try to help you find that stuff. Charging $5.95 to make a call is crazy. I want to show you another bill that I had switched over to help him. I am looking at his bill. One of the things that you always need to look for on your bill is this line.
The average price you paid for electrics service this month is 0.172 dollars, that’s seventeen point two cents. The reason you need to look for that line is that it factors in a couple of key things, it factors in the delivery charges. It also calculates the usage. This billing cycle is 1368 kilowatt hours. The average price came out to seventeen point two cents per kilowatt hour.
You can do that simple math of the kilowatt hours and the the average rates, comparing the apples-to-apples comparison, this bill would have been 44% cheaper, that would have been a savings of nearly a hundred and four dollars on this bill alone. Those are some things that we look for. Those are somethings that we try to help our customers figure out.
Most people don’t know where to look for that stuff. We need to sit down with them and educate them on that. I can’t count how many people that I’ve come across, they say that they have a rate of five cents per kilowatt-hour or six cents per kilowatt-hour, they’re not doing it through apples-to-apples comparison of the average rate.
You definitely have to do that in order to calculate the rate, you have to make sure that you’re doing the same thing. I hope that helped. I hope that was a little tip for you. You need to always make sure that you read the fine print, you need to always make sure that you’re looking at those little hidden fees. We’ll always help you do that. We always want to look at people’s bill. We can sit down and show them what they’re paying for.