Description: The article is about ventra login. This is a tutorial on how to activate the Ventra Card you received in the mail. In this article, you can follow the steps to finish the activation process of the Ventra Card and start using it for your daily life.
Today we’re going to walk you through the steps to transfer your Chicago Card Plus to your replacement Ventra card. Before we begin, you should be sure to have the Ventra card that was mailed to you, and be ready to log into VentraChicago.com.
You should have an e-mail with a username and password from a few months ago. If you can’t find this e-mail, you can quickly and easily recover your username and password. You can go to VentraChicago.com and click Account Login. You can click the username link under Forgot Username or Password.
You will be prompted for your Ventra Card number and email address. You can type in your 16-digit number on the front of your card and enter the email address associated with your Chicago Card Plus account. You can click Submit and you should receive an email shortly with your username and password.
If you don’t receive this email, please call 888-824-8802 for further assistance. You can go to VentracChicago.com and click on Account Login. A box will appear. You can enter the username and password and click Sign In. A pop-up will appear telling you to update your account settings.
You can click Edit Account Info. A new pop-up will appear. You can enter or update any outdated information. You will also need to create your account access code. This number provides you the ability to use Ventra Automatic Self-Service functions. It must be a four-digit number and can not start with 0.
You can choose your security question and answer and your birth date. If you would like to receive Ventra related alerts and marketing emails, you can check the appropriate box. You can enter your address, city, state and zip code and click Save. If you would like to change your username and password, you may do so by clicking to appropriate button.
You can check that if it has any special characters such as dashes or underscores while you are trying to change your username. If it does, you will need to contact support and have them manually change it for you. Now we need to activate your Ventra card. You should have your Ventra card ready and call 888-824-8802 and follow the automatic prompts.
You will be asked to enter your 16-digit Ventra card number and the 4-digit account access code you created. When you are done, you can refresh your web browser and you will now see that your Ventra card is activated. Any remaining balance or 30-Day Pass days on your Chicago Card Plus account will be transferred to your Ventra card, a process may take up to an hour.
Next you need to add your account funding source. This will save your funding information for use with autoload or manually load passes to your new Ventra account. You can scroll down and click on Update Account Funding Source. This will bring you to your Transit Account Settings page.
You can scroll down again and click Update Funding Source under Billing Information. A pop-up will appear for you to add a bank, credit or debit card account. You can fill in the information and click Save. You can configure your autoload options. You can configure your account to automatically load Transit Value for regular fares, or set it up to automatically load a 30-Day Pass.
You’ve got a little more control, you can configure these independently, you can choose other passes too. To turn on autoload for a pass, you can click Add Pass, you can choose your preferred pass type such as a CTA/Pace 30-Day Pass or a CTA 7-Day Pass.
You can choose to enable autoload. The first pass will be loaded immediately and activated on your first use when there isn’t another active pass, you will still get a couple of weeks left before your next billing with Chicago Card, you can wait until it gets closer to set this up. The final process is to enable automatic reloads. If you are not already on the Transit Account Overview page, you can click Account Summary.
Under the Transit Autoload Amount, you can click the Off switch. A popup will appear where you can select your autoload amount and the card you’d like to use for your recurring payment method. You can select an amount between $20 and $100, you canselect the card you’d like to use and click Submit. Your Ventra card is now activated and linked to a funding source.