Description: This article demonstrates how parents and guests activate their account, customized account settings and view authorized student information.
Welcome to the West Virginia University parent guest portal. Using this secure online environment, students may choose to share records such as financial aid, grades, housing, dining, student account and billing information with parents and guests. This article demonstrates how parents and guests activate their account, customized account settings and view authorized student information.
Your student must first create an account or proxy identity for you, once created, the system will send to email messages to the email address used to create your proxy identity, this email address serves as your username.
When logging into the portal to begin, check the email account your student used to create your proxy identity, you should see two or three messages from star guest portal at mailwvu.edu, the message with the subject new proxy identity includes a link in instructions for activating your account and setting your initial pin password.
The link provided in this message is valid for five days, if you do not activate your account within the five day period, your student must resend the new proxy identity email message, the message with the subject new proxy relationship is simply a declaration that your student has identified you as a parent or guest proxy in star West Virginia University student information system.
You may also receive a message with the subject send updated proxy pass phrase, this message contains the FERPA pass phrase set by your student, this pass phrase is a personalized word or phrase which you must use to confirm your identity when calling or making an offline query to any university office, regarding your students records. For more information about FERPA, visit ferpawvu.edu, begin by opening the message with the subject new proxy identity.
Click the link to parent guest access from the pop-up menu, choose to open the link in a new tab, highlight your temporary pin password, right-click the pin password note, click on the resulting menu, select copy, go to the newly open tab for parent, guest access, right click in the action password space, select paste, click Submit, enter the email address at which you receive the new proxy identity message, right click in the inter old pin space, select paste, enter a new pin between six and twenty characters in length. Validate your new pin by entering it a second time, click save.
You have now completed the account activation process and have arrived at the profile tab within the parent guest portal. On this page, you have the opportunity to update your first and last names as well as your email address. Click the tab for the student whose records you wish to view, these are the pages your student has authorized you to access, click the link for any page you wish to view.